Clotea Privacy Policy

At Clotea, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the practices outlined in this policy.

This Privacy Policy complies with the applicable privacy laws in the United States, including those of Wyoming and the broader U.S. legal framework. Please read this policy carefully to understand how we handle your personal information.

 

1. Information We Collect

We collect two types of information from you: Personal Information and Non-Personal Information.

 

Personal Information:

When you make a purchase, register an account, or interact with our website, we collect personal details, including but not limited to:

• Name

• Email address

• Billing and shipping addresses

• Phone number

• Payment information (credit card details, billing information)

 

Non-Personal Information:

We also collect information about how you interact with our website that does not identify you personally. This includes:

• IP Address

• Browser type and version

• Pages visited and actions taken on the site

• Referring website (e.g., where you came from before visiting Clotea)

• Date and time of visits

 

Cookies and Similar Technologies:

We use cookies and other tracking technologies to improve your experience on our site, such as remembering your preferences and analyzing website traffic. Cookies are small files that are stored on your computer to help us improve our services. You can set your browser to refuse cookies, but doing so may impact your ability to use certain features of the website.

 

2. How We Use Your Information

We use your personal information to:

• Process and complete transactions: This includes fulfilling your orders, providing customer service, processing payments, and managing returns or exchanges.

• Improve customer experience: We use your browsing and purchase history to personalize your experience, suggest products you may like, and improve our website’s functionality.

• Marketing and Communication: With your consent, we may send you promotional emails, newsletters, and updates about new products or sales. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

• Legal Compliance and Security: We may use your information to comply with legal obligations or protect our rights. This includes complying with state and federal laws, resolving disputes, or preventing fraud.

 

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following situations:

Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products. These third parties are required to protect your information and may only use it to provide services to us.

Legal Requirements:

We may disclose your information if required to do so by law, such as responding to a subpoena, court order, or legal process, or if we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, or prevent fraud.

Business Transfers:

In the event that Clotea is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. We will notify you of any such transfer and its impact on your personal information.

 

4. Data Security

We take data security seriously and implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using encryption technology during payment transactions and securing our servers.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

 

5. Your Rights and Choices

As a resident of Wyoming, you have certain rights regarding your personal information. Under Wyoming law and federal regulations, you have the following rights:

Access and Update Your Information:

You can access, review, and update your personal information by logging into your Clotea account or contacting us directly. If you need assistance in updating your details, feel free to reach out to our customer service team.

Opt-Out of Marketing Communications:

You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in any promotional email you receive or by contacting us directly.

Request Deletion of Personal Information:

You have the right to request the deletion of your personal information. To do so, please contact our customer support team. Please note that we may retain certain data for legal, financial, or operational purposes.

California Consumer Privacy Act (CCPA) Rights (if applicable):

While this policy is based on Wyoming law, if you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal data. Please see our CCPA-specific disclosures if applicable.

 

6. Children’s Privacy

Clotea does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that a child under 18 has provided personal information, we will take steps to remove the data and terminate any account associated with that child.

 

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms or other online services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

 

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page with an updated revision date. We recommend that you review this page periodically to stay informed about how we are protecting your information.

 

9. Governing Law

This Privacy Policy is governed by the laws of the State of Wyoming and the United States, without regard to its conflict of law principles. Any disputes arising out of or relating to this Privacy Policy will be resolved in the state or federal courts located within Wyoming.

 

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights under Wyoming law, please contact us at:

Clotea Customer Support
Email: [support@clotea.com]

 

Thank you for trusting Clotea with your personal information. We are committed to safeguarding your privacy and providing a secure online shopping experience.

 

This Privacy Policy is designed to comply with U.S. federal privacy laws and Wyoming's specific legal requirements. If you need further assistance or have specific legal inquiries, we recommend consulting with a legal professional for additional guidance.